Cookie Policy

Our use of cookies

The CLA (“we”) use cookies for a variety of purposes, including ensuring that our site functions as expected, in order to remember your preferences and to gather data on the users of our site and our services.

We are committed to protecting you and any information (anonymous or otherwise) that we collect about you online.  This section tells you about how and why we use cookies, and how this allows us to improve our service. 

We may use the information we obtain about you through the use of cookies for the following purposes:

  • to remember if you’ve set any preferences on our site or whether you have already taken part in a survey;
  • to temporarily store data as part of, for example, customer surveys and user questionnaires that we use to provide you with interesting insights and helpful tools;
  • to test new content and evaluate its effectiveness;
  • to remember if you’ve been informed of our cookies policy, privacy policy and other terms;
  • to track you as you navigate our site;
  • to improve our site’s usability;
  • to allow you to share pages with social networks such as LinkedIn, Facebook and Twitter and to support social media components, like Facebook or Twitter (where our site uses a plugin from these third party platforms);
  • to ensure you don’t miss information that is relevant to you (including targeting our site’s content, targeting our marketing campaigns and direct marketing emails, targeting our Internet banner advertisements on our website and on other websites);
  • to analyse use of our website (including for statistical analysis, sales and marketing research).

We may also combine web usage data with other information we have collected about you. We store this information so that we have a better and more specific understanding of the way users are using our website, and their preferences and interests, for the purposes set out above.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features that they add to our site. We recommend that you leave on our cookies if you are not sure whether you need them or not in case they are used to provide services that you use.

About cookies

A 'cookie' is a text file that is placed by our server onto your PC into your cookie folder when you visit our site. Your web browser (such as Internet Explorer, Mozilla Firefox, Google Chrome or Safari) sends these cookies back to our site on each subsequent visit. Unless the cookie is deleted, it allows you to log in to our site each time you visit without having to re-enter your details. Cookies do not contain any information which personally identifies you.

Session Cookies

A 'session-based' cookie is allocated to your PC only for the duration of your visit to our site. This type of cookie is used to allow you to view member only content within our site and it will expire when you close down your browser.
Please note: If you decide not to use cookies you will not have access to any of the member only content on the CLA website.

Persistent Cookies

A 'persistent' cookie is allocated to your PC only if you agree by leaving the 'Remember Me' box ticked when you log in. This cookie, if chosen, will remain on your PC for a period of time.
This cookie allows us to automatically log you into our site when you next visit and limit how often you see particular promotions and announcements on our site.

First and third party cookies

Whether a cookie is a first or third party cookie depends on which website the cookie comes from.  First party cookies are those set by or on behalf of our site.  All other cookies are third party cookies. We use both first party and in some special cases third party cookies provided by trusted third parties. For more information on the cookies we use please see section 3 below. 

Strictly necessary cookies

These are cookies that are required for the operation of our site.  They include, for example, cookies that enable you to log into secure areas of our site

Performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our site.  This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Analytics cookies

In order to keep our products and services easy to use and up-to-date, we use web analytics services to help us understand how people use our site.  For example we can see which parts of our services are most popular, identify when errors occur and test different versions of a page or feature to see which one works best.

These web analytics services may be designed and operated by other companies on our behalf.  They do this using small invisible images known as “web beacons” or “tracking pixels” that may be included in the digital products and services on our site.  These are used to count the number of times something has been seen.  These web beacons are anonymous and do not contain or collect any information that identifies you.

Targeting cookies

These cookies record your visit to our site, the pages you have visited and the links you have followed.  We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. 

Cookies we use

Below is a full list of the cookies we use together with a description of what they are used for, and whether they are ‘first’ or ‘third’ party.  Where a cookie is a third party cookie, please visit the providers’ website for more information.


Type: Persistent or Session?



persistent cookie which expires two years after your last visit to our site 

Google Analytics – Unique ID representing you. This is a third party cookie.


session cookie which expires after 30 minutes of inactivity on your browser

Google Analytics – Timestamp of the exact moment in time when you enter the website. This is a third party cookie.


session cookie which expires 30 minutes after you close your browser Persistent for 6 months

Google Analytics – Timestamp of the exact moment in time when you leave our website. This is a third party cookie.


persistent cookie which expires 6 months after your last visit to our site

Google Analytics – Stores the referral type of how you found our website (e.g. direct, through search result, ad link). This is a third party cookie.


session cookie which expires 30 minutes after you close your browser

Google Analytics - Stores the transaction details through the website. This is a third party cookie.

By using our website, you agree that we can place the above types of cookies on your device.