The CLA has launched a new easy-to-use self-service members' area called My CLA. This new and improved system will allow members to manage their membership online, update their details, their interests, buy tickes to events and access CLA advice and the online magazine. The video tutorials below help to explain the overview of the new systems as part of the ERP project.

For a staff 'how to cheat sheet', click here.

For member video tutorials please click here.

Overview of web and email systems Member registration process
Click Dimensions Overview Preference centre/unsubscribe link in Click Dimensions
How to create personal Email Template Views Easy Territory and importing data into CRM
Creating marketing lists with correct opt-ins