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Internet Service Providers let down countryside communities, says rural guru The Country Land and Business Association (CLA) says Ofcom's report on broadband speeds backs its view that consumers are being short-changed. Dr Charles Trotman, CLA Head of Rural Business Development said: "It is clear that customers are not being giving the broadband speeds they are led to expect by the companies providing their internet services. "Running a business in the West Midlands countryside is tough enough without the commercial disadvantage of broadband speeds way below what was promised." The rural guru also flagged up the issue of surcharges made by Internet Service Providers (ISPs) because of regular use of internet-player services to catch up on missed TV programmes. Dr Trotman said: "Many people are unaware of the bandwidth limitations set by ISPs and how quickly they can be exceeded by internet-player usage. We are calling for greater clarity from ISPs to ensure customers are fully aware of possible additional charges." He added that there were many rural areas that could still not receive broadband, and that the CLA in the Midlands would continue to lobby Government to facilitate broadband for all by 2012. |
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An economist, advises on rural economic issues, particularly food policy, rural tourism, equine issues and telecommunications policy. 
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