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Country Land and Business Association

BT blues by Adrian Gane

BT blues by Adrian Gane

After three weeks, 20 calls and hours of being left on hold, British Telecom finally repaired my snow-tripped telephone line. Not that I have noticed the difference very much!

Where I live in rural Berkshire, the speed of my internet connection is glacial. But it would have been nice to speak to the outside world on the landline.

A prize to anyone who gives me a BT number on which you can actually speak to someone.

And before you ask, no, British Telecom does not do complaints. How do businesses who really rely on BT’s monopoly infrastructure cope?  Am I the only one suffering? Let me know.

Website visitor comments
Comments are the personal views from visitors and are not necessarily shared by the CLA. We moderate comments and will remove any that do not follow the House Rules.

1. On 31 January 10 at 06:43 PM, A member from the South West wrote:

It is known in the trade as 'BT rage' and is a well known cause of early on-set heart disease.

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» Contact

Adrian Gane – Director General

Adrian, as most senior member of staff, is responsible for the day-to-day management and leadership of the CLA.

Phone: 020 7235 0511
FAX: 020 7460 7962
Email adrian.gane@cla.org.uk